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Complaints Book

Complaints Book
COMPUSYSTEMIT S.A.C.S.
RUC 20616605471
JR. LOS MASTUERZOS NRO. 1642 Lima
In accordance with the Consumer Protection and Defense Code, this establishment has a Virtual Complaints Book (Libro de Reclamaciones) available to you. File a complaint or claim here; you do not need to have made a purchase. You will receive a copy of your form by email.

1. Identification of the consumer filing the claim

You will receive a copy of your form and our answer here.

2. Identification of the contracted good

3. Claim details and consumer request

Filing a claim does not prevent the use of other dispute resolution channels, nor is it a prerequisite for filing a complaint with INDECOPI.

The provider must answer the claim or complaint within a non-extendable period of no more than fifteen (15) business days.

Complaints Book